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Residential Water Damage

11/21/2016 (Permalink)

Why You Should Call in SERVPRO for Water Damage Service

There is nothing worse than coming home to find residential water damage on your property. Whether your water damage is from a storm or an overflowing toilet, the on-going damage is real and must be dealt with correctly and swiftly.

If you find standing water all over the floor, the natural instinct is to pull out the bath or beach towels to dry up as much water as possible. While this is better than doing nothing if it is not contaminated water, you may quickly run out of towels and still have a lot of water all over the floor. You may need to call the experts at SERVPRO to get industrial strength help. Shop vacuums are resourceful to help remove standing water, but they will fill up quickly. And they are not efficient at removing moisture from carpeting and padding. Regardless of the efforts made, the water travels quickly, and may have already found its way into ventilation systems or ducts. Secondary water damage in Columbia or Greene Counties might be the result even if you've made a good faith effort to dry everything quickly. Sometimes the signs of water damage may take a few days to show up on the surface, such as warped floorboards, peeling paint, bulging walls, or lifting tiles.
As frustrating as this may be, there is help available to clean up the water damage and make an assessment. Drying the affected areas is a critical step in preventing the formation of mold. Water extraction and moisture removal are essential to restoring your home to its pre-loss condition. Despite your best efforts, the after effects of dealing with water damage are overwhelming.

Not only are there indoor air quality (IAQ) concerns and property damage to worry about, homeowners have to realize the amount of lost time from their day spent on clean up. Although every effort to address the water damage is useful, it is best to turn to a qualified team of experts to complement your efforts, finish the clean up when necessary, and perform inspections for signs of hidden damage. Often, experienced and IICRC certified technicians are needed to complete a water problem and any ancillary negative results that may follow.

Call the pros at SERVPRO of Columbia Greene Counties to discuss your unique situation at (518) 943-5005. Our goal is to avoid property damage as much as reasonably possible and determine if you need additional services.

Preparation for a Storm

11/21/2016 (Permalink)

With technology today, we can usually predict when a large storm is going to hit. Here are some helpful tips to prepare you and your loved ones for a storm.

  1. Tune into your local weather radio station, TV channel, or app.
  1. Depending on the type of storm, you must evaluate your situation.
  • Your location matters. You need to find a safe place that offers shelter.

  1. Create an emergency plan.
  • Know where you are going (locate fast exit points or where to stay)

  • Memorize emergency phone numbers

  1. Prepare an emergency kit. Each kit should include:
  • Flashlights

  • Batteries

  • Non perishable foods

  • Water bottles

  • Blankets

  • First Aid Kit (essential medications)

  1. Prepare your home.
  • Make sure your insurance is adequate

  • Learn how to safely turn off your power, gas, and water

  • Remove tree branches or other dangers close to your home

  • Check your roof and gutters clear

We are Fast to Respond to Storm Damages

11/21/2016 (Permalink)

SERVPRO of Columbia Greene Counties specialize in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition and make it "Like It Never Even Happened"

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When a storm hits on either side of the Hudson River we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of Columbia Greene's Fire Response

11/21/2016 (Permalink)

Fire damage in Columbia or Greene Counties can vary in complexity and inconvenience. Many situations occur during a fire in any home. Yours is no different. First, there are the flames, and many things may be ruined. Some gasses are generated through the combustion process that leaves a layer of oily soot or smoke permeated surfaces--both hard and soft like carpets and fabrics. Then the fire department gets to your house and puts the fire out. They use water to do this. Often, depending on the incident, they also apply foam for extinguishing the flames. Your Columbia or Greene County residence probably needs the cooling effect of a professional fire damage restoration company like SERVPRO.

There are a couple of things that happened by the time the fire trucks leave the front of your house. Only one of them is good, and that is that the fire is out. Fire, water, smoke and soot damage as well as the possibility of whatever the foam, if used, produced leave a very unpleasant space behind.

First, you should call your insurance company. After, a call to a fire damage restoration company gets them there rapidly. The need to get all of the smoke, soot and foul air out of the house takes the second position of importance. Water removal is the first.

The inspector from SERVPRO goes throughout the house assessing everything that burned and all of the water damage that occurred. He will log fire or smoke damaged materials on the CCIS (Contents Claim Inventory Service) workup. This corporate generated software program will itemize, room by room, burnt, waterlogged, and soot covered materials and possessions. They will be ranked as salvageable, non-salvageable, or questionable. You and your insurance adjuster will finalize what will be discarded and what will be saved. SERVPRO is not an insurance company, but we do mitigate damages and assist with the claim and some paperwork.

After the inspections, the removal of all of the contaminated items, and the extraction of standing water can begin. Powerful pumps and wet vacuums vacate most of the water and moisture. All fire damaged materials are removed; they are wrapped to prevent cross-contamination, this includes all results of demolition.

The cleaning of all spaces, whether in the living areas or behind the walls are critical as everything must be cleaned and sanitized to restore a healthy interior environment. Following the simple steps, the restoration process can replace everything removed with new materials and all clothing and other fabric are thoroughly cleaned. All carpets are cleaned and sanitized if disposal is not required. This company strives to clean and restore the fire-damaged property, using disposal and replacement as a last resort. The aim is to save you money and get you back home to a pre-fire loss home "Like it never even happened."

When it heats up in your Columbia or Greene County residence call SERVPRO of Columbia Greene at (518) 943-5005 for a swift response.

Commercial Water Damages to your Columbia or Greene County Business

11/21/2016 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

SERVPRO of Columbia Greene Counties Franchise Professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Do not hesitate to begin restoration or mitigation to your Columbia or Greene Country business.  We answer all calls at any time of day.  Reach us at (518) 943-5005.

SERVPRO of Columbia Greene's List of Commercial Services

11/21/2016 (Permalink)

SERVPRO of Columbia Greene Counties is ready to respond immediately and work quickly to clean and/or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of productivity lost. When you need a restoration or cleaning professional, SERVPRO of Columbia Greene Counties has the training and expertise to help make it “Like it never even happened.”

Our List of Services Extend To:

  • Small Office Buildings
  • Large Office and High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel and Motels
  • Small Retail Stores
  • Large Retail and Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government and Military

SERVPRO is the Leader in Commercial Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Columbia Greene Counties responds quickly to your Columbia or Greene County business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises.


Keeping Your Workplace Clean

11/21/2016 (Permalink)

SERVPRO of Columbia Greene Counties knows how important it is to be clean, so we thought we would help bring you some tips and tricks to help de-clutter your office.


  • Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions.  You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives.  This will provide a foundation for a more efficient use of space.
  • Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go.  Rid your desk of visual clutter by pairing down the items to the top essentials only.  Supplies, paperwork and personal items should be kept in the zones you've established for them.
  • Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read," "To Do," and "To File." Establish sheet days for each, so that you don't get behind or feel the overwhelming need to do everything at once.
  • Sort Your Catchall Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands.  Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.
  • Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter.  Organize digital files and your e-mail inbox just as you would paper files- with a system of logical and clearly labeled folders.  Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.
  • Disinfect Regularly: Prevent the buildup of dust, dirt, food stains, and fingerprints.  Wipe down your desk, phone, keyboard, and monitor once a week with disinfecting wipes.


SERVPRO of Columbia Greene is dedicated to taking the stress out of your daily business lives whether it be through cleaning tips or through our 24 hour response to a house full of water or an office full of smoke. 

In the Aftermath of a Fire - "Do's" and "Don'ts"

11/17/2016 (Permalink)

In the Aftermath

After a fire occurs, you should quickly react and take steps to restoring your Columbia-Greene Home.  The reason being, fire damage commonly results in broken windows and exposed walls to the outside elements and can cause further damage if not addressed.  Home Owners usually try to save themselves some money here, but if not educated on this specialty situation they can actually cause permanent damage.  We recommend your first step is to call SERVPRO Columbia-Greene at (518) 469-1946.

Steps We Take

There are multiple steps we take to restoring your home.  We start with removing the source of the odor, follow up with cleaning what is left, and last deodorizing.  During the first stage we remove anything that can give off that smell of fire which can include the structure and contents.  After we have removed all of this we move to a cleaning process.  In our cleaning process we remove the soot with a special rubber sponge.  Any other item will rub the soot in and permanently stain the contents.  The last major step we take in the remediation process is deodorizing.  We use a special "Fog" machine that kills the particles that leave that nasty fire smell behind.  Febreeze does not last!

Our Experience

We have posted our past jobs on our website and Facebook pages.  You can check out our work on our "Before and After" and our feedback on our "Testimonials" links.  Also be sure to check out our Facebook page for further information.

How Outside Can Affect You

11/16/2016 (Permalink)

Outside Conditions

Most damage to a property during severe weather occurs when limbs or trees fall. High winds and saturated soil conditions typical of summer storms can cause tree roots to fail and branches to weaken. During winter, the weight of ice and snow accumulation can be equally damaging, resulting in failure of branches and entire trees. None of this is any easy experience for a homeowner. That is why pre-storm strategies are recommended to identify potentially hazardous conditions and to help reduce the risk of damage before harsh weather occurs.

How to Prepare

In many cases, cutting tree branches that can fall onto the house can be a very effective method. Cutting trees down is another option and highly recommended if the tree looks old and dead.

After a Storm

After a storm there could be several after effects. There could be a flooded basement, ripped off shingles, or even one of these trees that wasn't properly taken care of could have fallen on your house.  If any of these cases have occurred, SERVPRO Columbia Greene can come in and make it "like it never even happened."

Managing Mold

10/26/2016 (Permalink)

Mold Remediation Managing Mold SERVPRO Professionals specialize in Mold Remediation

From the Ordinary...

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified.  Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure o molds may present health concerns for some people.


To The Unhealthy.

Intrusion of water into your home or place of business can result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply.



SERVPRO Franchise Professionals handle water damages every day and know prompt action is required to prevent mold growth.  If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

SERVPRO Franchise Professionals care about proper restoration of your structure and, in most water damage situations, can safely restore your building to pre-loss condition.