Winter Storm Garrett

1/6/2022 (Permalink)

Give us a call 24/7 at (518) 943 - 5005 for all of your restoration needs.

The first “snowstorm” of the year has arrived! Winter Storm Garrett will be New York’s first 1-inch plus snowfall storm of the season. There have been several winter storm warnings, winter weather advisories and winter storm watches issued by the National Weather Service, but what does that all mean for people and their homes and/or businesses?

A winter storm watch will be the first statement issued when a storm is approaching. This statement means there will be conditions that could be dangerous with snow, ice, and winter. Snow accumulations will only be about 1 – 3 inches.

When a storm is upgraded to a winter storm advisory, this means conditions can pose a significant inconvenience to those traveling and dangerous conditions. People should prepare their homes and businesses for snow accumulations up to 5 inches, sleet, or ice accumulations about half an inch and high winds that would hinder visibility.

The next upgrade is a winter storm warning. The same conditions as an advisory apply but snow accumulations could reach over 6 inches in a 24-hour period and could cause serious damage to buildings through winds, ice, and heavy snow.

These warnings allow people to understand how to best prepare. Check out our blog post on how to prepare for winter posted on December 20, 2021, and snow preparedness posted on December 07, 2021, for more information on how you can best weather the approaching storms.

Keep an eye on your local weather resources for updates on the storm and snow accumulations. If your home or business suffers from any damage due to Winter Storm Garrett or any winter weather this winter, do not hesitate to give us a call 24/7 for your restoration needs.

Why Chose Us for Fire Remediation

12/30/2021 (Permalink)

Why should SERVPRO of Columbia and Greene Counties be your first call after fire or smoke damage? Because we have the premiere deodorizing equipment and the trained professionals to get the job done right. Pictured here is a SERVPRO Hydoxyl Air Purifier Machine in action in a home in Windham, NY. Hydroxyl radicals are natural oxidizing agents. When used in an air purifier it can remove contaminates from the air. This can cleanse smoke and fire debris particles left floating in the air after damage and neutralize smoke odor. It is also safe to use with people still in the same space. Our SERVPRO team can expertly evaluate fire and smoke damage and utilize this equipment in your home. In the case of fire and smoke damage, time is of the essence when it comes to restoring you home and personal items. You can call SERVPRO any day, anytime 24/7 (even on Holidays!) to have one of our professionals start you remediation as soon as possible.

Seeing Green?

12/27/2021 (Permalink)

The Baader-Meinhof phenomenon, also known as frequency illusion is a cognitive bias where- after noticing something once, you will have a tendency to notice it more often. This can lead you to believe there is a higher frequency of that thing occurring around you. Once you know the SERVPRO green car, you will be seeing GREEN everywhere you go. Luckily, SERVPRO of Columbia and Green Counties is everywhere! Whether you’re on the banks of the Hudson River in Athens, NY or the tippy-top of Windham Mountain, SERVPRO can respond to you remediation needs 24/7. Whether it is be a flooded basement in your home or smoke damage throughout a commercial building, we will respond and get the resources needed to get the job done and done right. Water and Fire emergencies don't come on regular business hours and that is why we are readily available for your service 24 hours a day, 7 days a week, holidays as well.

Winter is Coming… Are You Prepared?

12/20/2021 (Permalink)

Winter is officially upon us which means our woodstoves and fireplaces will be kicking it into high gear. Have you inspected your heat-producing devices lately? Without proper care, clogged or dirty fireplaces and/or woodstoves can lead to serious smoke damage and even worse- an uncontrolled fire. Here is a short cleaning check list to consider for your home’s heat source:

• Check that the chimney cap and gate are clear of any debris
• Thoroughly clean any soot or creosote out of the flue and stovepipe
• Clear away any old debris from the catch-pit and smoke shelf
• If specifically using a woodstove: clean the glass and check for any cracks

It is also important to have a plan of action in the event of a chimney or home fire in place before winter arrives. If your home does suffer from any smoke or fire damage from a heating malfunction do not hesitate to give the fire/smoke restoration pros of SERVPRO of Columbia and Greene Counties a call 24/7 at (518)943-8475.

Dehydrator Disaster

12/15/2021 (Permalink)

It’s that time of year again! Crafting beautiful handmade decorations can really put you in the holiday spirit. One of my favorites; dried fruit ornaments and garlands. But what happens when your dehydrator decides it’s no longer feeling cheerful? That is just what happened to this family in Hudson, NY. A food dehydrator malfunctioned, contributing some terrible smoke order throughout the home as well as destroying the island countertop, backing cabinetry, and interior plumbing. Our SERVPRO crew quickly responded! The team got to work professionally removing any soot residue from the ceiling, flooring, and furniture. They also utilized a hydroxyl machine to help with deodorizing the entire living space. The next step in the process will be to work with the homeowners on restoring the kitchen to its former glory. This holiday season, please make sure your appliances are always supervised when running or on. In the event, your countertop appliance decides to disintegrate your kitchen, give the pros at SERVPRO of Columbia and Greene County a call for a great deodorizing deep clean and remediation. When we’re done, it will be like “It Never Even Happened…” and you can get back to your regularly scheduled holiday programming.

Different Smokes for Different Folks

12/13/2021 (Permalink)

Different types of fires can cause two very different types of smoke damage that could affect your home or business. There are a few components that will determine if the damage was caused by “Wet” or “Dry” smoke: the level of oxygen present during the fire, what materials are burning, and/or how fast and hot the fire burns. The restoration professionals of SERVPRO of Columbia and Greene Counties are trained and prepared to identity and properly clean either smoke situation. Dry smoke is produced when a fire burns extremely hot causing dry particles to be deposited on any remaining structure. Cleaning of this type of smoke is typically more manageable and odor more easily remediated.  Wet smoke is the more challenging of smoke damage. This smoke is caused by a slow and smoldering fire which cause liquids to vaporize and seep into the remaining area.  Cleaning this type of smoke damage is much more complicated and involves specifically SERVPRO formulated solutions to remedy the stains and odor. Our SERVPRO of Columbia and Greene Counties team is made up of experienced cleaners and restorers that are ready to help you after a home fire. Call SERVPRO 24/7 at (518)943-8475 for all your remediation needs- especially after fire or smoke damage.

Snow is Just Around the Corner

12/7/2021 (Permalink)

We have not seen much snow yet, but that doesn’t mean it isn’t coming! Before we here in Columbia and Greene Counties get hit with the first big snowstorm- let’s make sure your home and vehicles are prepared. First, water and ice proof your home. To ensure wintery elements stay outside be sure to caulk or use weather strips around doors and windows, repair any roof leaks, and insulate water lines that may run along the exterior of your home to avoid freezing. It may also be helpful to cut away any tree limbs leaning over your home that could fall in the event of a snowstorm.

It is also a great idea to prepare your car for the enviable snowstorm as well. Before the mad dash to the store for supplies happens the day before a forecasted storm, be sure to have the essentials handy. Some of the necessities are a snow shovel, windshield scraper, tire chains (if needed), and sand or road salt to give tires traction.

If your home is damaged by storms this winter, be sure to call SERVPRO of Columbia and Greene Counties. From general storm damage to complete water and fire remediation, your local SERVPRO is here to help any day of the week, at any time. Call us 24/7 at (518) 943 – 5005.

Did You Know We Offer Reconstruction Services?

12/6/2021 (Permalink)

Call SERVPRO of Columbia and Greene Counties at (518)943-8475 for all your reconstruction needs.

Sure, SERVPRO of Columbia and Greene Counties can mitigate your home or business’s water, fire, mold, and/or storm damage, but did you know our team of professionals can also assist you with any reconstruction services? After property damage occurs, many basic room materials can be damaged beyond repair such as flooring, baseboards, drywall, wall paneling, ceiling material and more. We do everything we can to salvage as much as possible, but when the damage is too severe materials will need to be thrown away. Once the damage is cleared, we will be right there- ready to do everything from flooring installation, drywall repair to the last touch of paint. With every call we receive, we strive to be the one-stop-shop for all mitigation and reconstructive needs. So give us a call today to restore your damaged space… ”Like it never even happened.” Call any day, any time for your reconstruction questions or inquiries at (518)943-8475.

Common Causes of Home Flooding

12/3/2021 (Permalink)

With record-high rainfall accumulations across New York State this year, it is no surprise that we are seeing more and more water-related remediation needs. Here are the most common causes of home flooding:

• Poor basement sealing
• Drainage tile failure
• Debris in the gutters
• Broken, cracked or clogged pipes
• Hot water tank failure
• Sump pump failure

To avoid major home damage from flooding or water you should be inspecting your home regularly to ensure all your water sources or protectants are intact. Even the smallest amount of water damage can lead to more serious mold issues if not addressed properly. Sometimes though, as we are seeing throughout the Northeast, weather is unpredictable and unrelenting. With many water issues, time is of the essence. SERVPRO of Columbia and Greene Counties knows an immediate response to water damage helps to minimize repair, cleaning, and restoration cost and will respond to any size disaster the fastest with 24/7 emergency response. 

Just a Bunch of Junk

11/29/2021 (Permalink)

SERVPRO of Columbia and Greene Counties was called to the Catskill Community Theater in Catskill, NY to assist in a major cleanup operation. The owner of the Catskill Community Theater had been renting storage space to a tenant, who left and abandoned all of its contents. Piles of paint cans, garbage, personal items, and more were left behind. Without the Pros at SERVPRO, this cleanup job would have taken someone days, if not weeks to complete! Our team got straight to work packing the salvageable contents into boxes and bins and moving it all to a storage facility across town. They then filled multiple dumpsters with the unsalvageable contents and miscellaneous garbage. Whether you need to clean up someone else’s overwhelming mess, or your own- call SERVPRO of Columbia and Greene Counties to assist! Our team can help divide, pack and/or trash the contents in any space, as well as deep clean the room once the items have been removed. From start to finish, SERVPRO can help you with any home or business cleanup project.

Thanksgiving Day Safety Tips

11/22/2021 (Permalink)

Did you know- Thanksgiving is the leading day for home kitchen cooking fire occurrences in the U.S.? The next most common day for cooking fires; the day before Thanksgiving! The National Fire Protection Association is here for everyone with some helpful tips to have a fun and SAFE Thanksgiving.

• When prepping and cooking, stay in the kitchen to keep an eye on the stove and oven
• Never leave your home when the oven is on (even if its on its lowest heat setting)
• Make sure kids stay away from the hot stove, oven, hot food, and liquids. Steam or splash from vegetables, gravy, or coffee
• Keep matches and lighters out of the reach of children
• Make sure your smoke alarms are working. Test them before your start cooking by pushing the test button

Damage from fire or smoke is always devastating, but especially during the holidays. If a kitchen fire accident hits your home, SERVPRO of Columbia and Greene Counties is a 24-hour Emergency Service that can help get your kitchen back up and running for the next round of big family dinners. Have Questions? Call Us Today – (518) 943-5005

How we restore drywall after water damage

11/15/2021 (Permalink)

Basement room after water damage. SERVPRO Equipment is being used to dry the remaining drywall and wood paneling wall.

How the crew with SERVPRO of Columbia and Greene Counties restore drywall after water damage.

Drying drywall after water damage has occurred is crucial. Drywall material absorbs water, which means moisture left behind after a leak or flood can make the perfect environment for mold. Luckily, our team here at SERVPRO of Columbia and Greene Counties has the skills, training, and equipment to remediate any damage your home or business sustained after a major water issue.

Our process is simple and extremely effective:

After addressing the source of the water…

• We assist in the removal and disposal of any personal items that may have been damaged.
• We remove any moldings, baseboards, portions of the wall, and insulation that encountered water
• We use our professional-grade fans and dehumidifiers to suck moisture from the air and remaining material in the room
• We can also assist with the remediation of walls and flooring from install to final paint touches.

Call us anytime, 24/7 when water damage strikes (518) 943 – 5005

Crawl Space Water in Copake, NY

11/12/2021 (Permalink)

Waterfront home properties are always beautiful and serene until the water decides to enter your home! In this Copake, NY home on the Upper Rhonda Pond that is just water happened. The homeowners found about a foot of water in their crawl space and gave SERVPRO of Columbia and Greene Counties a call for help. After assessing the situation, the SERVPRO team got right to work with the water mitigation. Using expert equipment, the crew members pumped out the standing water to begin the drying process. They then used SERVPRO drying equipment such as fans and dehumidifiers to alleviate any moisture remaining in the crawl space. Once water is removed from any space, it is important to proactively prevent mold from growing in the wake of the damage. Once sufficiently dry, an anti-microbial solution was applied to the crawl space to kill any bacteria in the area that could lead to mold growth. SERVPRO of Columbia and Greene Counties is faster to any size disaster and is on call 24/7 to help you and your home through any damage- especially from water.

When is the best time to have your HVAC system cleaned?

11/5/2021 (Permalink)

Image of Ducts Contaminated and Clean and what could be contaminating the air ducts.

FALL! Now that the weather is cooling off, it is time to switch off the AC and allow the cool fall air to sweep through your home. This provides an excellent opportunity to have your HVAC ducts cleaned before they must kick back into gear for winter.

HVAC maintenance typically becomes “out of sight, out of mind,” but keeping your ducts clear can protect you and your family from poor air quality. Unkempt HVAC systems can be circulating dust, pet dander, outdoor allergens, and more. Keeping your system clean can also extend the life of your equipment.

However, air duct cleaning is not always necessary. Our SERVPRO Team can inspect and make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your air and system.

Having your ducts cleaned by a SERVPRO professional allows your home to have the best air quality year-round.

Sewage in Hudson, NY

10/26/2021 (Permalink)

Contaminated Water with Sewage in Hudson, NY Home Basement.

SERVPRO of Columbia and Greene Counties was called to a home in Hudson, NY, that had contaminated water backed up into their basement. Did you know there are three major types of contaminated water? The first type of contaminated water is, “Clean Water.” This water is from a clean source, but through a broken line or pipe. This water does not pose an immediate risk to personal health, but if gone untreated; can degrade into category 2 or 3. The second category of contaminated water is “Grey Water,” which is water with a significant level of contamination. This water can have a cloudy or darkened appearance. This water can come from overflowing toilets, pipes, washing machines, and dishwashers. Even from a seemingly clean source as a dishwasher, this contaminated water could contain bacteria that can be harmful if not taken care of quickly. The third category of contaminated water, which we can see in this Hudson home's basement; is “Black Water.” This water is grossly unsanitary and should be avoided at all costs. Luckily, SERVPRO of Columbia and Greene Counties has 24/7 Emergency Services and can help you with any water damage: whether category 1 or category 3. We can inspect any contaminated water to determine the type and create an action plan to restore your home safely and quickly.

Steps in a Fire Loss

4/15/2020 (Permalink)

• Step 1- Structural Cleaning 

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. A technician from SERVPRO of Columbia & Greene Counties will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different surfaces found in your structure. Depending on the amount of soot, SERVPRO may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface. 

• Step 2- Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO begins by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO can provide an inventory list of all "to be claimed" items if requested. 

• Step 3- Deodorization 

SERVPRO of Columbia & Greene Counties can provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. Ask your SERVPRO to explain the various deodorization methods available and which will work best for you.

When it comes to your home or business, getting you back to normal quickly is our first priority. Trust the most recognized restoration vendor in the world, trust the SERVPRO professionals! 

SERVPRO HVAC Cleaning Services

4/15/2020 (Permalink)

Sneezing like crazy? Coughing uncontrollably? Maybe the air you’re breathing in your home isn’t as clean as you thought. Ever wonder? Believe it or not ventilation systems are often the biggest culprit in poor indoor air quality. But have no fear - the SERVPRO team is here!

If your HVAC system has been running for a while without any attention it could be circulating dust, pollen, odors, dirt, debris and more. “If no one in your household suffers from allergies or unexplained symptoms or illnesses and if, after a visual inspection of the inside of the ducts, you see no indication that your air ducts are contaminated with large deposits of dust or mold... having your air ducts cleaned is probably unnecessary. It is normal for the return registers to get dusty as dust-laden air is pulled through the grate. This does not indicate that your air ducts are contaminated with heavy deposits of dust or debris; the registers can be easily vacuumed or removed and cleaned.

On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses that you think might be related to your home environment, you should discuss the situation with your doctor. EPA has published the following publications for guidance on identifying possible indoor air quality problems and ways to prevent or fix them.

You may consider having your air ducts cleaned simply because it seems logical that air ducts will get dirty over time and should occasionally be cleaned. While the debate about the value of periodic duct cleaning continues, no evidence suggests that such cleaning would be detrimental, provided that it is done properly.” That’s where our team comes in!

Give SERVPRO of Columbia & Greene Counties a call today at (518) 943-5005!

Sewage Clean-up

4/15/2020 (Permalink)

You may have considered SERVPRO as just as just a fire and water mitigation service, but did you know--we offer so much more than that! Although, fire and water are most common, you may need assistance with the cleanup of more.

If you are exposed to biological and chemical contaminants in your home, it could pose serious health consequences. Failure to properly remove such substances can lead to unhealthy and very dangerous environments. Lucky for you, our team is trained to safely remove bio hazards and properly dispose of them.

These Emergency Tips will assist you in taking proper action until SERVPRO of Columbia & Greene Counties arrive.

DO:

• Avoid all contact with waste and items contaminated by it. 
• Stay out of affected areas. 
• Call emergency service personnel if the situation is life threatening. 
• Treat all bodily fluids as if they are contaminated.
• Keep hands clean.

DON'T:

• Attempt to cleanup up anything.
• Touch or handle items that might be contaminated with bodily fluids. 
• Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
• Spread contaminates around by walked unnecessarily on or near contaminated areas.

Harmful wastes include Sewage, Blood borne Pathogens, any Bodily Fluid, etc.

Spring Cleaning

4/15/2020 (Permalink)

Spring is finally here! With the warmer weather and pollination comes the dreaded spring cleaning. Spring Cleaning does not have to be an activity you avoid. Check out these Spring Cleaning Tips to maximize your cleaning efficiency for a cleaner home!

1. Organize your closets. Donate used clothing and accessories.  Reorganize what you want to keep by color or style and you will have an aesthetically pleasing, clean closet! 
2. Clean all your fabrics. Wash pillows, pillow coverings, mattress pads, bath mats, shower curtains and liners! 
3. Collect your rugs and other dust collectors. Take them outside, shake them and let them air out on a sunny day. 
4. Revamp your refrigerator. Dispose of old leftovers and clear the fridge to scrub the shelves and bins.   
5. Check your fire safety equipment. Change the batteries in smoke detectors and clear them of dust. Review fire escape plans with your family. 
6. Dust, Dust, Dust! Take every item of your shelves and dust.  The crevice tool on your vacuum can also help with this task.  Don’t forget lighting fixtures and window casings. Remember, dust first and then vacuum! 
7. Make your house shine. Wash your windows inside and out, wipe down the walls and lighting accessories, vacuum and mop the floors.  When your house is clean you will see and smell the difference!

And don’t forget, if you want to do an even deeper clean call SERVPRO of Columbia & Greene Counties!

Busted Supply Lines

4/9/2020 (Permalink)

This was a home that suffered a major water loss caused by the freezing of two bath tub supply lines that leaked water for some time after thawing out. Notice each pipe has a hole in them. The tub was located on the second floor. When SERVPRO of Columbia & Greene Counties arrived, the crew discovered waster damage all the way down to the basement! Water damaged the entire kitchen making that a total loss including a bathroom, two guest bedrooms, dining room, and majority of the whole finished basement. This was no job that SERVPRO couldn't handle of course! Crews removed all wet material in the house as well as organizing and sorting all wet and dry contents while noting everything and taking pictures. Once all the wet material was removed, SERVPRO installed drying equipment including dehumidifiers, air movers, and hardwood floor drying mats for areas that were able to be dried and saved.  

Mold Doctors

4/9/2020 (Permalink)

This is a basement that had mold in it and the owners called SERVPRO of Columbia & Greene Counties to come assess the issue and take care of it. First step was place a negative air machine/ HEPA filter air scrubbing machine to clean out the air in the basement. While that was being done, techs cleaned the entire basement with appropriate products from ceiling to floor. Underside of the subfloor plywood sheathing, floor joists, walls, and floor was done. Techs then sprayed all of the basement except the floor with mold sealant to prevent further mold from appearing. It came out looking great and even gave the basement a newer cleaner look! You can count on SERVPRO of Columbia & Greene Counties for your mold mitigation!

COVID-19 Quick Tips

4/9/2020 (Permalink)

SERVPRO of Columbia & Greene Counties is taking extra precautions everyday to help keep you and our crews safe during these rough times. We know how difficult it can be for you and your home, so here are a few tips to help keep everyone safe!

• Wash hands often, using soap and water.
• Use the inside of your elbow when you cough or sneeze.
• Contact your doctor if you start noticing flu-like symptoms.
• Wear a mask and/or gloves when out for essential purposes.
• Prevent yourself from touching your face at all times.
• Keep up with disinfecting frequently touched surfaces.
• Avoid contact with people who are sick.
• Isolate your household. 
• Stay home unless you need to go out for essential needs or work for an essential business.

Our Products

6/20/2019 (Permalink)

SERVPRO Green #138

SERVPRO of Columbia & Greene Counties has all the products you could ever imagine to get whatever the job be done. With over 100 products in total, SERVPRO has the right one for the right job. From ceiling & wall cleaners, carpet & upholstery, cleaners & degreasers, decontamination & mold remediation, deodorization, hard floor care, environmentally friendly, sealers, spot & stain removers, specialty products to wood and leather care. We have it all! 

SERVPRO of Columbia & Greene Counties is equipped with all the right cleaning products and readily in stock with all the right ones. From soot and smoke damage to smoke odors in your home. We have what it takes to get rid of the mess and even the smell. Call today at (518) 943-5005 to have your home or business cleaned. 

Water Extraction and Drying Process

6/20/2019 (Permalink)

You may have experienced and bad flood or water loss in your home or business that needs to be address immediately. If so, call SERVPRO of Columbia & Greene Counties who are a 24/7 Emergency Service and are ready to assist you. 

Upon arrival we will bring our truck mount van that is capable of extracting water from the effected area. It sucks it out using a hose and a proper wand that puts it into a tank that is also in the van. 

Once all water is extracted, SERVPRO will then be able to address all wet material including flooring and drywall as well as any contents that got water damaged. SERVPRO will make flood cuts where necessary and removing the flooring if it is not salvageable. 

SERVPRO will then bring in commercial grade drying equipment usually being air movers and dehumidifiers to get the effected area dried out and ready for reconstruction.

Call SERVPRO of Columbia & Greene Counties for your water loss and let us help you make it "Like it never even happened."

Commercial Losses

6/20/2019 (Permalink)

We are available 24 hours a day to get your Catskill business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

SERVPRO of Columbia & Greene Counties has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Columbia & Greene Counties has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

From Fire to "Like it never even happened."

6/18/2019 (Permalink)

Electrical fire in basement moved up wall into first floor.

SERVPRO of Columbia & Greene Counties is committed to getting your home or business back to what it was before any disaster strikes. We are ready for whatever may hit us, no job too small or too large. SERVPRO is equipped with many experienced and knowledgeable people that are ready to help you. With all the right people and equipment to get the job done, we can make it "Like it never even happened." 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. SERVPRO of Columbia & Greene Counties has all the right tools and products to get your home back to normal. Call SERVPRO today at (518) 943-5005 for your fire damage!

Our Equipment: Dehumidifier

6/17/2019 (Permalink)

This is one of our many dehumidifiers. It is called the Dri-Eaz Revolution LGR Dehumiifier. Its technology includes precision control that auto adjusts to optimize water removal across range of conditions. Dehumidifiers work in your home or business to lower the relative humidity by removing moisture in the air. The number of dehumidifiers needed in the area depends on the size of the affected space. Here at SERVPRO of Columbia & Greene Counties ,we have all the right dehumidifiers for your home or business to help bring it back to normal levels. Crews will bring in the equipment needed and come back daily to monitor everything to keep track of the relative humidity and temperature levels in your home or business. Call SERVPRO of Columbia & Greene Counties today to restore your business!

Insurance and Your Home

6/17/2019 (Permalink)

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Columbia & Greene Counties, we work with many different policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

You don't have to live near an ocean or river to get flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. 

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

Damaged to Like New

6/17/2019 (Permalink)

SERVPRO of Columbia & Greene Counties is committed to getting your life back to normal. If you experience a fire at your home or business, we can assure you we will try our best to get everything back to the way it was. A service we can provide you is cleaning your contents that may have been damaged by soot from a fire. Smoke and soot can destroy a lot of things because it makes its way into every crevice on anything you can imagine. Here at SERVPRO, we will do our very best to clean and restore those contents, as well as your damaged home. Shown in the picture is a crew picking up a clean load of smoke damaged contents to be brought back to the homeowners. 

Call SERVPRO After Your Fire

6/17/2019 (Permalink)

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Columbia & Greene Counties have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

SERVPRO of Columbia & Greene Counties has the water and fire damage training and expertise to help you get through this difficult time. Once the fire department has gone, your home may have suffered from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration techniques and equipment that will remove the smoke, soot and odor so that you will never even realize a fire had occurred.  We have many satisfied and amazed customers throughout the Columbia and Greene Counties region who can attest to this.

Storm Damage Left at Your Home

6/17/2019 (Permalink)

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Columbia & Greene Counties have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

The damage left behind from a storm can be devastating and put a big damper on your life. Knowing what to do before the storm comes and what to do after it is over is important for you and your home or business. It can lessen the amount of stress and worries you might come across resulting from the storm. 

SERVPRO of Columbia & Greene Counties is here and ready to help you and your home or business after a disaster. We are equipped with knowledgeable, experienced crews with the right equipment to get your life back to normal. We are ready to help make it "Like it never even happened."

"Like it never even happened" SPOTLIGHT

6/3/2019 (Permalink)

This Sleepy Hollow home in Athens faced a good amount of water in the basement after some heavy rain one night and left behind some damage. SERVPRO of Columbia & Greene Counties was called for their expertise and arrived quickly to find the entire carpet sopping wet. We immediately removed all the wet carpet from the whole basement and continued to remove any wet contents and document them. Anything left over that wasn't damaged was moved into a pod. More metering was done to find wet drywall about 2-3 feet up all surrounding walls of the basement that were then removed by making flood cuts. SERVPRO brought drying equipment to the area to dry everything so that we could begin rebuilding all the walls and trim. A new paint job on all the walls was also completed. Carpet was to be installed by another company. 

Water Damage and Restoration

5/30/2019 (Permalink)

Extracting water from hard wood floors with special drying mats.

If your home in the Columbia or Greene Counties region has suffered a broken pipe or water leak, do not hesitate to call SERVPRO of Columbia & Greene Counties.  We will respond to address the water damage cleanup and drying that is needed to keep your property protected and your family safe from the secondary effects, such as mold, that can occur from the loss.  Our team is the most highly trained group of professionals, and the closet in this region that will work to protect your property as quickly and as efficiently as possible.  When you call SERVPRO of Columbia & Greene Counties, you can be certain that the owner of the company will be involved to ensure in the end that your water damage loss will seem "Like it never even happened."

Fire Damage and Restoration

5/30/2019 (Permalink)

Fire damage on second floor in home.

Damage caused by a fire or smoke is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professional staff will always treat you and your family with respect and empathy, and we’ll always handle your home and belongings with the utmost care.  It is within our staff's concern to attempt to salvage and restore as many personal items as we can, and to restore your home to a pre-event condition "Like it never even happened."

SERVPRO of Columbia & Greene Counties has the water and fire damage training and expertise to help you get through this difficult time. Once the fire department has gone, your home may have suffered from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration techniques and equipment that will remove the smoke, soot and odor so that you will never even realize a fire had occurred.  We have many satisfied and amazed customers throughout the Columbia and Greene Counties region who can attest to this.  Feel free to view our testimonials page for examples.

Flooding TIPS

5/30/2019 (Permalink)

What to do after a flooding:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to do after a flooding:

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Fire TIPS

5/30/2019 (Permalink)

What to do after a fire:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Basement Flooding in Ancram

5/30/2019 (Permalink)

This home experienced a lot of heavy rain over a long period of time causing the basement to flood. The water seeped in throughout the foundation coming in from around the whole house. The homeowner called SERVPRO of Columbia & Greene Counties to come assess the situation to find several inches of water on the ground that needed to be extracted immediately. After the water was removed they were able to begin making flood cuts on all of the walls in the basement to remove wet drywall that they later replaced. The flooring also was removed and replaced by SERVPRO to porcelain tile. The homeowner also had to have an excavation company come in a redo the entire drainage system around the house so this wouldn't happen again. SERVPRO helped make it "Like it never even happened."

SERVPRO READY

5/29/2019 (Permalink)

Storms hit across the U.S. throughout the year nearly everywhere. It is very important to have a set plan of preparation to prevent or minimize the amount of damaged inflicted on your home. 

The damage left behind from a storm can be devastating and put a big damper on your life. Knowing what do do before the storm comes and what to do after it is over is important for you and your home or business. It can lessen the amount of stress and worries you might come across resulting from the storm. 

SERVPRO of Columbia & Greene Counties is here and ready to help you and your home or business after a disaster. We are equipped with knowledgeable, experienced crews with the right equipment to get your life back to normal. We are ready to help make it "Like it never even happened."

Mold and Your Business

5/29/2019 (Permalink)

Mold can spread quickly through a property if left untreated. SERVPRO of Columbia & Greene Counties can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. We have the specialized training and products to get your property back to business. Learn more about SERVPRO of Columbia & Greene Counties training and certifications.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent. Have a Mold Problem? Call Us Today! (518) 943-5005

Our Response to Water Damage

5/16/2019 (Permalink)

Basement of a house that had water damage on the entire first floor seeping through the floor.

If your home in the Columbia or Greene Counties region has suffered a broken pipe or water leak, do not hesitate to call SERVPRO of Columbia & Greene Counties.  We will respond to address the water damage cleanup and drying that is needed to keep your property protected and your family safe from the secondary effects, such as mold, that can occur.  Our team is the most highly trained group of professionals, and the closet in this region that will work to protect your property as quickly and as efficiently as possible.  When you call SERVPRO of Columbia & Greene Counties, you can be certain that the owner of the company will be involved to ensure in the end that your water damage loss will seem "Like it never even happened."

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

If your home requires extensive restoration or cleaning, SERVPRO of Columbia & Greene Counties can conduct an organized, efficient move-out to protect your belongings from further damage.

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Our Response to Fire Damage

5/16/2019 (Permalink)

SERVPRO of Columbia & Greene Counties has the water and fire damage training and expertise to help you get through this difficult time. Once the fire department has gone, your home may have suffered from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration techniques and equipment that will remove the smoke, soot and odor so that you will never even realize a fire had occurred.  We have many satisfied and amazed customers throughout the Columbia and Greene Counties region who can attest to this.

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Commercial Cleaning Services

5/15/2019 (Permalink)

SERVPRO of Columbia & Greene Counties is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Columbia & Greene Counties has the training and expertise to help make it “Like it never even happened.”

We are available 24 hours a day to get your Columbia or Greene County business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

SERVPRO of Columbia & Greene Counties offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Columbia & Greene Counties. 

Storm Damage Restoration

5/15/2019 (Permalink)

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Columbia & Greene Counties has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

Prevent Flooding in Basement

5/13/2019 (Permalink)

Experiencing a flood in your basement after a storm can be stressful and will bring in a lot issues to your home. SERVPRO of Columbia & Greene Counties is here to help bring your home back to normal in case of such disaster.

Here are a few tips to take to help prevent water in your basement.

1. Install a sump pump. Having and maintaining a sump pump in your basement helps take away and prevent basement floods. Make sure to check on your pump frequently to ensure it is properly working.

2. Clean and prevent clogged gutters. Keep your gutters free from debris to ensure adequate drainage from your roof. Allow the gutters to extend at least three feet from foundation to keep water from seeping in. Frequently check and clean gutters. 

3. Inspect or repair your foundation. If you notice crack on the interior and/or exterior side of your home, be sure to repair them to keep water from making its way into your home. 

If you experience water in your home or basement, call professionals at SERVPRO of Columbia & Greene Counties at (518) 943-5005 today!

Importance of Sump Pumps

5/13/2019 (Permalink)

The above picture shows a sump pump in a basement pit.

If your home is not equipped with a sump pump, it is a very good idea to install one to prevent water damage in your home or business. 

A sump pump is placed in a pit made in the basement floor that serves as a spot for water to collect before collect on the floor. Once the water fill up in the pit, it starts to push up the float activator, similar to one in a toilet tank. This starts the pump and begins to suck the water out and push it through a pipe or hose and out away from the house. Most pumps are installed with a check valve in between the pipe and pump which keeps water from flowing back into the pit. 

Installing and having a sump pump will help you in the long run and will also prevent mold and mildew in your basement. Keeping your basement dry is important to prevent the presence of mold and mildew which can cause a lot of other issues. Homes with working sump pumps tend to see an increase in resale value of the home. Make sure your sump pump is checked and maintained regularly to prevent malfunctions and flooding of your basement. 

If you experience a flood in your basement, or have any questions about preventing water damage, please call SERVPRO of Columbia & Greene Counties at (518) 943-5005 today! 

Who is SERVPRO?

5/13/2019 (Permalink)

SERVPRO is a franchise company with over 40 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, and countless homeowners.  

You may be aware that SERVPRO of Columbia & Greene Counties is part of a franchise system that has been helping make fire and water damage "Like it never even happened." since 1969. But did you know that system has grown to include more than 1,600 franchises nationwide in 48 states? Your local SERVPRO franchise is just the tip of the bright green iceberg. 

Wherever there is a house full of water or an officer full of smoke, you can count on SERVPRO of Columbia & Greene Counties Professionals to respond quickly and help make it "Like it never even happened."

Don't Let It Grow!

5/13/2019 (Permalink)

Taking Precautions

SERVPRO of Columbia & Greene Counties handles water damages everyday and knows prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. 

Health Threats

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, or poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

HELP IS HERE

If you think you might have a mold problem, call (518) 943-5005. SERVPRO of Columbia & Greene Counties will send a professional in mold remediation to examine the structure for any visible signs of mold.

Importance of Lead Testing

5/8/2019 (Permalink)

Red=Lead

Lead paint testing is a simple process that most home buyers should perform before purchasing an older home. Lead can be present in older homes built in early to mid 1900s. It is very harmful and can cause serious health problems. SERVPRO of Columbia & Greene Counties can assist you through the lead paint sampling process.

The test is simple. If the test turns red, the paint has lead. The test take no more than a couple of minutes. As you can see in this photo, the sample turned red which means lead is present in the paint of this house. 

If you have a positive lead paint test, or would like assistance in conducting one, contact your local SERVPRO of Columbia & Greene Counties at (518) 943-5005 to see how our expert restoration technicians can help.

Importance of Smoke Detectors

5/1/2019 (Permalink)

Smoke detectors are said to be the most least expensive way of having an early warning to a potentially deadly fire in your home. Detectors should be installed on every floor in your home in each bedroom. Do install them on the ceiling of your home or on the wall close to the ceiling. 

DO: 

• Maintain according to manufacturer's instructions. 
• Test your smoke alarms every month using test button.
• Install interconnected smoke alarms.
• Replace batteries yearly.
• Install using house wiring with battery back-up.
• Replace all alarms every 10 years.
• Have a plan or route of escape.
• Have a meeting place outside your home. 

A smoke detector is a critical component to detecting early signs of a fire in your home or business. It can mean the difference between life and death and how quickly you can exit and contact first responders to extinguish the disaster. 

Most Valuable Asset... Your Home!

5/1/2019 (Permalink)

Your home is a reflection of you and makes an impression on all those who enter it. You invest your time, energy and hard earned resources to maintain, protect and increase the value or your home. 

When you need work done on your home, you should expect the very best service at a fair price. 

SERVPRO of Columbia & Greene Counties is committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for entire home or business. Other services we provide include:

• Mold Mitigation and Remediation
• Air Duct and HVAC Cleaning
• Carpet and Hard Floor Cleaning and Care
• Stain Removal 
• Odor Deodorization 
• Upholstery Cleaning

We are committed to making your experience with SERVPRO stress free during a time of disaster. Let us help you make it "Like it never even happened."

Clean Water Damage: DOs and DON'Ts

5/1/2019 (Permalink)

These Emergency Tips will assist you in taking proper action until SERVPRO of Columbia & Greene Counties arrives.

DO:

• Shut of the source of water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Place any paintings, art objects, computers, documents and other materials that are valuable in a safe, dry place. 

DON'T:

• Use your household vacuum to remove water.
• Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• Enter rooms with standing water where electrical shock hazards may exist. 
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. 

"Like it never even happened" SPOTLIGHT

4/29/2019 (Permalink)

This photo shows after the attic was cleaned of all the dirty insulation. Photo taken before attic was paint sprayed.

"Like it never even happened" SPOTLIGHT

This mountain-top home in Windham was visited by a raccoon whom left behind a big mess in the attic. The critter got up into the attic through an open hole in the soffit and made the area it's home leaving feces and destroying all the insulation! SERVPRO of Columbia & Greene Counties was called and knew what to do. They removed all the insulation from the attic one garbage bag full at a time until the area was insulation free. The crew then sprayed the entire area to handle a little pre-existing mold discovered during the process. This was no job SERVPRO of Columbia & Greene Counties couldn't handle. Call us for your attic remediation at (518) 943-5005!

Clean Home = Quick Sale

4/26/2019 (Permalink)

A clean, fresh smelling home sells faster. Unfortunately, not all homes are maintained in the same way. Nearly all realtors are faced, at some point, with a difficult listing to show. 

Realtors encourage clients to keep their homes in top condition for very important reasons:

• Increased market value
• Reduced list to sale conversion times
• Enhanced reputation for quality listings and quick sales

SERVPRO of Columbia & Greene Counties offers a wide variety of services to help revive your listings to top show condition such as:

• Carpet, Upholstery, Drapery, and Blind Cleaning
• Ceiling, Wall, and Hard Floor Cleaning
• Deodorization
• Duct and HVAC Cleaning
• Mold Mitigation and Remediation

Prior to listing a property, the following steps can  be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage.

• Act within the first 24-48 hours
• Correct any water leaks or standing water 
• Properly maintain humidifiers, if used
• Install a ventilation system

Harmful Waste: DOs and DON'Ts

4/26/2019 (Permalink)

This was a sewage back-up in a basement.

These Emergency Tips will assist you in taking proper action until SERVPRO of Columbia & Greene Counties arrive.

DO:

• Avoid all contact with waste and items contaminated by it. 
• Stay out of affected areas. 
• Call emergency service personnel if the situation is life threatening. 
• Treat all bodily fluids as if they are contaminated.
• Keep hands clean.

DON'T:

• Attempt to cleanup up anything.
• Touch pr handle items that might be contaminated with bodily fluids. 
• Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
• Spread contaminates around by walked unnecessarily on or near contaminated areas.

Harmful wastes include Sewage, Blood borne Pathogens, any Bodily Fluid, etc. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration during a disaster. 

Why Choose SERVPRO?

4/24/2019 (Permalink)

Since 1967, SERVPRO Franchise Professionals have been assisting Insurers to help their clients recover from fire and water damages across the U.S. Nearly four decades of experience have culminated in the proven processes, technology, equipment, and products to help ensure your clients satisfaction. 

Today, SERVPRO Franchise Professionals from more than 1,600 franchises operate in 48 states. When a fire or water damage strikes, a SERVPRO Franchise Professional can usually be on site in less than four hours to help protect the structure and contents. 

SERVPRO Franchise Professionals are committed to providing 24-hour Emergency Service to help your customers when they need it most. When you call, a trained, uniformed SERVPRO Franchise Professional will arrive at your customer's property with the equipment necessary to help the structure and contents. 

Fire and Smoke Damage: DOs and DON'Ts

4/24/2019 (Permalink)

Black soot stuck in carpet after being walked all over.

These Emergency Tips will assist you in taking the proper action until SERVPRO of Columbia-Greene Professionals arrive.

DO:

• Limit movement in home to prevent soot particles from being embedded into upholstery and carpet.
• Place dry, colorfast towels or old linens on rugs, upholstery and traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop the doors open to help prevent odor. 
• Keep hands clean; soot on hands can further soil upholstery and carpet traffics areas. 

DON'T

• Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Columbia-Greene.
• Attempt to shampoo carpet or upholstered furniture.
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration during a disaster.  

Taking Mold Precautions

4/19/2019 (Permalink)

The above picture shows mold that formed behind kitchen cabinets during an unknown water loss at a summer home.

SERVPRO of Columbia & Greene Counties Professionals handle water damages every day and know immediate action is required to prevent mold growth. Mold is most likely to spread in high moisture conditions in your home or business after a long period of time. If you sustained a water damage, it is important to remove excess water and wet contents within the structure as soon as possible. It is important to be alert for: 

• The presence of mold.
• Strong musty odors.
• Evidence of past moisture problems.
• Excessive humidity. 

If you think you may be experiencing a mold problem or just sustained a water damage to your home or business, call SERVPRO of Columbia & Greene Counties at (518) 943-5005. A Professional will assess the issue and examine the structure for any signs of mold. 

Contaminated Water Damage: DOs and DON'Ts

4/17/2019 (Permalink)

This photo shows contaminated water that overflowed out of a toilet pump tank that had failed in a basement.

These Emergency Tips will assist you in taking the proper action during a contaminated water damage until SERVPRO of Columbia-Greene Professionals arrive. 

DO: 

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items. 
• Contact a contractor to fix the damaged pipe to prevent further spillage. 

DON'T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas. 
• Use household fans to dry the structure and spread contaminates. 
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 
• Turn on the HVAC system if there is a possibility of spreading contaminated air. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration during a disaster.