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Fire & Water - Cleanup & Restoration

Water Damage Due to Leaking Water Heater - Cleanup & Restoration Process

3/1/2022 (Permalink)

A leaking water heater may cause severe mold and rust build up in a home.

Water restoration is one of the main jobs we handle here at SERVPRO. When there is flooding in a home, there is more that comes along with the water damage. Overtime, any excess water can lead to unwanted mold and mildew in the home. It is imperative to get ahead and move forward with the restoration process in order to successfully recover from the damage that has occurred.

SERVPRO of Columbia & Greene Counties has a team of certified experts that specialize in Water damage and mold remediation. We are an IICRC certified firm. IICRC stands for the Institution of Inspection, Cleaning and Restoration Certification that focuses on innovative teachings and most advanced technical information that are required to take on complex jobs and return normalcy from a chaotic environment – "Like it never even happened."

Once you call us here at SERVPRO of Columbia & Greene Counties, you are one step closer to bringing your home back to normalcy. For example, if you experience water damage from a water heater leaking, the following steps is the cleanup process of restoration you can expect from SERVPRO.

1.) Emergency Call

When a customer first noticed initial signs of a water heater leaking, we advised them not to attempt handing the situation on their own. Reason being, it may cause additional damage to their property. Instead, we recommend calling us! We have a 24/7 answering service you can call with your emergencies. We strongly recommend to not waste any time and call as soon as possible. Any delay of even just a few hours may lead to further damage.

2.) Assessment of the Job

One of our project managers will come to the home immediately and assess the leaking water heater to determine the extent of damage and what entails in fixing the heater and any water damage that it caused.

3.) Removal of Water

Our project manager will schedule a crew to come to the house with truck mounted vacuums or extraction machines to get rid of any excess water in the home. SERVPRO utilizes moisture meters which help determine how much saturation is in a room and uses infrared cameras to discover any hidden moisture.

4.) Drying Process

Once all the water damaged materials are removed from the home, SERVPRO will install drying equipment thoroughly dry the structure.  Air movers and de-humidifiers are used to extract and evaporate remaining water from the structure so that mold has no opportunity to grow.

5.) Cleaning Process

During and after the drying process, SERVPRO technicians will utilize air scrubbers and other sanitizing equipment to ensure the household is clean, odor-free and ready for the repair process to begin.

6.) FINAL STEP: Reconstruction Process

SERVPRO will be working to keep your insurance adjuster informed of all the damages caused by the water loss. At the completion of the drying phase, your house will be ready for repairs to be made. SERVPRO is available for reconstruction of the damaged residence if you so choose and typically can get started sooner than most other contractors. Since we have been working with the adjuster, SERVPRO will most likely already have and estimate to perform the repairs that is consistent with the insurance adjuster’s expectations.

Call SERVPRO of Columbia & Greene Counties at (518)-943-5005

So, if you ever go through the unfortunate experience of having water damage loss at your home, be ready to call SERVPRO to help you through the process as stress-free as we can make it. We will truly make it…"Like it never even happened."

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