Our Response to Water Damage

5/16/2019 (Permalink)

Basement of a house that had water damage on the entire first floor seeping through the floor.

If your home in the Columbia or Greene Counties region has suffered a broken pipe or water leak, do not hesitate to call SERVPRO of Columbia & Greene Counties.  We will respond to address the water damage cleanup and drying that is needed to keep your property protected and your family safe from the secondary effects, such as mold, that can occur.  Our team is the most highly trained group of professionals, and the closet in this region that will work to protect your property as quickly and as efficiently as possible.  When you call SERVPRO of Columbia & Greene Counties, you can be certain that the owner of the company will be involved to ensure in the end that your water damage loss will seem "Like it never even happened."

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

If your home requires extensive restoration or cleaning, SERVPRO of Columbia & Greene Counties can conduct an organized, efficient move-out to protect your belongings from further damage.

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.