Recent Posts

Water Damage Due to Leaking Water Heater - Cleanup & Restoration Process

3/1/2022 (Permalink)

Cause of Loss - Water Heater leaking from broken fixtures. A leaking water heater may cause severe mold and rust build up in a home.

Water restoration is one of the main jobs we handle here at SERVPRO. When there is flooding in a home, there is more that comes along with the water damage. Overtime, any excess water can lead to unwanted mold and mildew in the home. It is imperative to get ahead and move forward with the restoration process in order to successfully recover from the damage that has occurred.

SERVPRO of Columbia & Greene Counties has a team of certified experts that specialize in Water damage and mold remediation. We are an IICRC certified firm. IICRC stands for the Institution of Inspection, Cleaning and Restoration Certification that focuses on innovative teachings and most advanced technical information that are required to take on complex jobs and return normalcy from a chaotic environment – "Like it never even happened."

Once you call us here at SERVPRO of Columbia & Greene Counties, you are one step closer to bringing your home back to normalcy. For example, if you experience water damage from a water heater leaking, the following steps is the cleanup process of restoration you can expect from SERVPRO.

1.) Emergency Call

When a customer first noticed initial signs of a water heater leaking, we advised them not to attempt handing the situation on their own. Reason being, it may cause additional damage to their property. Instead, we recommend calling us! We have a 24/7 answering service you can call with your emergencies. We strongly recommend to not waste any time and call as soon as possible. Any delay of even just a few hours may lead to further damage.

2.) Assessment of the Job

One of our project managers will come to the home immediately and assess the leaking water heater to determine the extent of damage and what entails in fixing the heater and any water damage that it caused.

3.) Removal of Water

Our project manager will schedule a crew to come to the house with truck mounted vacuums or extraction machines to get rid of any excess water in the home. SERVPRO utilizes moisture meters which help determine how much saturation is in a room and uses infrared cameras to discover any hidden moisture.

4.) Drying Process

Once all the water damaged materials are removed from the home, SERVPRO will install drying equipment thoroughly dry the structure.  Air movers and de-humidifiers are used to extract and evaporate remaining water from the structure so that mold has no opportunity to grow.

5.) Cleaning Process

During and after the drying process, SERVPRO technicians will utilize air scrubbers and other sanitizing equipment to ensure the household is clean, odor-free and ready for the repair process to begin.

6.) FINAL STEP: Reconstruction Process

SERVPRO will be working to keep your insurance adjuster informed of all the damages caused by the water loss. At the completion of the drying phase, your house will be ready for repairs to be made. SERVPRO is available for reconstruction of the damaged residence if you so choose and typically can get started sooner than most other contractors. Since we have been working with the adjuster, SERVPRO will most likely already have and estimate to perform the repairs that is consistent with the insurance adjuster’s expectations.

Call SERVPRO of Columbia & Greene Counties at (518)-943-5005

So, if you ever go through the unfortunate experience of having water damage loss at your home, be ready to call SERVPRO to help you through the process as stress-free as we can make it. We will truly make it…"Like it never even happened."

Winter Storms and Freezing Temperatures

2/8/2022 (Permalink)

Where should you be checking your Columbia or Greene County home when major winter weather strikes? As a Nor’easter heads up the coast this weekend, it is a great reminder to check over your homes or businesses and their readiness for severe winter weather. After a major storm, clean-up can be a pain in the neck and some obvious forms of damage can make themselves apparent, but it is important to inspect your home for even the most minor or insignificant-looking damage to avoid issues in the long run. Here are three great places to start when inspecting your home for any damage after a big winter storm:

  • Standing water or ice around the exterior of your home. The Hudson Valley has experienced high levels of rainfall over the past few months which has led saturated grounds to freeze over. This can lead to drainage issues around your home. If water does not properly drain or move away from your home it could lead to seepage in your foundation, basement, or crawlspace.
  • Ice damming or snow build up on your roof. When looking over your roof, be sure to look for damage such as missing shingles, debris on the roof, or pockmarks from where hail, branches, or other debris may have struck. These can be indicators a bigger problem with the seal of your roof. Also be sure to clear away any snow build-up to avoid ice damming and water accumulation.
  • Ceiling Discoloration. A more obvious sign something could be wrong in your home would be to see any ceiling discoloration inside of your home. This is a common sign that water is leaking from somewhere above, whether it be from a roof leak or compromised or frozen pipes.

By staying vigilant this winter, your home can hopefully stay safe through the roughest of winter weather. Addressing damage after a storm quickly, you are able to avoid more costly issues down the line such as structural damage or even mold.

If you find any level of damage to your home due to a storm this winter, or for any other reason; do not hesitate to give SERVPRO of Columbia and Greene Counties a call 24/7 at (518)943-5005.  

Levels of Commercial Loss

2/1/2022 (Permalink)

Commercial Services logo Give SERVPRO of Columbia and Greene Counties a call 24/7 at (518)943-5005 for your Commercial Migitagtion needs

The professionals with SERVPRO of Columbia and Greene Counties are not only your number 1 resource for residential damage mitigation, but we can also assist you with your business or commercial buildings as well. There are three levels of loss when it comes to commercial properties that we take into consideration when assessing the damage.

Level 1: A Level 1 commercial loss is the smallest of affected spaces, whether that be an entire building affected that is about 15,000 square feet or less or a small portion of a much larger overall structure. Some examples of this size of loss are stand-alone retail stores, restaurants, garages, storage facilities, or small churches.

Level 2: A Level 2 commercial loss is a midsize business building in the range of 15,000 to about 60,000 square feet of affected space. These types of buildings are usually multiple levels or have spaces that are divided such as an apartment building or multi-family home, a small shopping center, or midsized facilities such as warehouses.

Level 3: A Level 3 commercial loss is the largest loss involving more than 60,000 square feet of affected space. This could also be considered for a property with multiple buildings that experienced damage or one large facility. Some examples of this kind of level would be large churches, schools, hospitals, manufacturing buildings, or shopping centers.

Whether you’re a small “mom and pop” business on the Main Street of Windham or a major industrial building in Hudson, NY, the team with SERVPRO of Columbia and Greene Counties can help assess your level of loss and assemble the appropriately sized team to get your business back up and running…”Like it never even happened.”

Freezing Weather & Frozen Pipes

1/28/2022 (Permalink)

Frozen Pipes

One of the biggest reasons for water remediation calls every winter is the damage caused by frozen pipes. When water freezes, it can expand by almost 10% of its liquid volume size. Frozen water in your pipes can increase the pressure so much that the pipe itself can crack or even break open completely. Here are some tips to prepare your pipes for the extra cold weather heading our way in the upcoming weeks.

  • Even if your home or business is vacant, you should keep the internal temperature around 68 degrees.
  • Wrap pipes, especially those along external walls, with insulation or heating tape.
  • Disconnect outside garden hoses and place overs on all outside faucets.
  • Open cabinet doors below sinks if located along exterior wall to allow home’s heat to circulate around sink and dishwasher pipes.
  • Add additional insulate outside walls that house any pipes or plumbing.

With freezing temperatures forecasted in the coming days, it is more important now than ever to keep an eye on your home or business’ water pipes. If a frozen pipe leads to water damage in your home this winter, do not hesitate to call SERVPRO of Columbia and Greene Counties 24/7.

Common Causes of Commercial Water Damage

1/27/2022 (Permalink)

SERVPRO can help your business logo picture call SERVPRO of Columbia and Greene Counties at (518) 943 - 5005

Your business is at its best when it is fully operational! Water damage can put your employees and customers at risk and can force you to shut down normal operations. When not handled quickly, efficiently, and professionally, this could lead your business to close for extended periods of time. One way to help your business stay ahead of water damage is identifying some common causes and addressing them, before disaster hits.

  • Improperly sealed exterior windows, doors, garages, etc…
    • When exterior exits to a building are not properly sealed, water can find its way in. Even in small amounts, water left unchecked can lead to mold growth and damage to wood or drywall
  • HVAC
    • Heating and cooling your business is essential to running a successful business day. But when HVAC systems are not properly maintained, ducts can clog or wear down. This could lead to leaks and water damage inside of the walls and ceiling.
  • Pipes
    • A broken pipe can lead to very serious water damage to any building. Deterioration, pressure changes, and freezing temperatures can all lead to a broken pipe. In addition to the obvious mold issue of untreated water damage, plumbing issues can also lead to unsafe environments.

The Columbia and Greene County areas are seeing significantly low temperatures for the foreseeable future which can accelerate damage to HVAC systems, exterior windows, doors, and especially pipes. It is important to routinely check your commercial building to make sure your business isn’t affected by major water damage this winter. In the unfortunate event that disaster hits your business, give the professionals SERVPRO of Columbia and Greene Counties at (518)943-5005 any time, 24/7 to help you get your business back up and running… “Like it never even happened.”

Commercial Restoration Throughout Columbia and Greene Counties

1/27/2022 (Permalink)

Commercial Services logo For your commercial fire, water, mold, and storm damage needs, call SERVPRO of Columbia and Greene Counties today at (518)943-5005

The team with SERVPRO of Columbia and Greene Counties has the professional training, expert experience, and specific equipment to help your business and/or commercial properties of any shape or size when damage from water, fire, or storms hit. 

We are proud to have many different services specially designed to help business owners and our commercial clients including:

From a major manufacturing or industrial building to your small local coffee shop, we can assist with any size damage, small or large to get your business back up and running as soon as possible. To see more information and a complete list of commercial services, check out our website here: Overview of Commercial Services. You can also give us a call, 24 hours a day, 7 days a week to speak with someone directly about how we can help assist and migrate any damage that might come your way at (518)943-5005.

2021 Hurricane Season

1/13/2022 (Permalink)

Water damaged flooring in home Give us a call 24/7 at (518)943-5005 for all of your restoration needs.

There were 21 storms named in the 2021 Atlantic hurricane season. This hurricane season soaked New York and the Atlantic coast almost the entire 2021 Summer and Fall. Tropical Depression Ida dropped a little over 11 inches of rain in the Northeast this past September. These levels of rainfall overwhelmed many structures throughout the Hudson Valley. Homes, businesses, and roads struggled against the flooding waters for weeks.

This home in Stephentown, NY suffered water coming up from below, causing water damage under the flooring, and carpeting. Our SERVPRO of Columbia and Greene County team got to work ripping out and discarding all the unsalvageable flooring and drying the home. Our crew also managed the restoration of this home by rebuilding the subfloor and installing all-new carpeting. Even though our hurricane season has come to an end, water damage can happen at any time from any amount of rainfall. SERVPRO of Columbia and Greene Counties is prepared to respond quickly and effectively to any size damage and work with you to restore your home back to its original glory…”Like it never even happened.” Call us 24/7 at (518)943-5005 for any water damage remediation and restoration.

Winter Storm Garrett

1/6/2022 (Permalink)

Winter Storm Garrett Give us a call 24/7 at (518) 943 - 5005 for all of your restoration needs.

The first “snowstorm” of the year has arrived! Winter Storm Garrett will be New York’s first 1-inch plus snowfall storm of the season. There have been several winter storm warnings, winter weather advisories and winter storm watches issued by the National Weather Service, but what does that all mean for people and their homes and/or businesses?

A winter storm watch will be the first statement issued when a storm is approaching. This statement means there will be conditions that could be dangerous with snow, ice, and winter. Snow accumulations will only be about 1 – 3 inches.

When a storm is upgraded to a winter storm advisory, this means conditions can pose a significant inconvenience to those traveling and dangerous conditions. People should prepare their homes and businesses for snow accumulations up to 5 inches, sleet, or ice accumulations about half an inch and high winds that would hinder visibility.

The next upgrade is a winter storm warning. The same conditions as an advisory apply but snow accumulations could reach over 6 inches in a 24-hour period and could cause serious damage to buildings through winds, ice, and heavy snow.

These warnings allow people to understand how to best prepare. Check out our blog post on how to prepare for winter posted on December 20, 2021, and snow preparedness posted on December 07, 2021, for more information on how you can best weather the approaching storms.

Keep an eye on your local weather resources for updates on the storm and snow accumulations. If your home or business suffers from any damage due to Winter Storm Garrett or any winter weather this winter, do not hesitate to give us a call 24/7 for your restoration needs.

Why Chose Us for Fire Remediation

12/30/2021 (Permalink)

Why should SERVPRO of Columbia and Greene Counties be your first call after fire or smoke damage? Because we have the premiere deodorizing equipment and the trained professionals to get the job done right. Pictured here is a SERVPRO Hydoxyl Air Purifier Machine in action in a home in Windham, NY. Hydroxyl radicals are natural oxidizing agents. When used in an air purifier it can remove contaminates from the air. This can cleanse smoke and fire debris particles left floating in the air after damage and neutralize smoke odor. It is also safe to use with people still in the same space. Our SERVPRO team can expertly evaluate fire and smoke damage and utilize this equipment in your home. In the case of fire and smoke damage, time is of the essence when it comes to restoring you home and personal items. You can call SERVPRO any day, anytime 24/7 (even on Holidays!) to have one of our professionals start you remediation as soon as possible.

Seeing Green?

12/27/2021 (Permalink)

The Baader-Meinhof phenomenon, also known as frequency illusion is a cognitive bias where- after noticing something once, you will have a tendency to notice it more often. This can lead you to believe there is a higher frequency of that thing occurring around you. Once you know the SERVPRO green car, you will be seeing GREEN everywhere you go. Luckily, SERVPRO of Columbia and Green Counties is everywhere! Whether you’re on the banks of the Hudson River in Athens, NY or the tippy-top of Windham Mountain, SERVPRO can respond to you remediation needs 24/7. Whether it is be a flooded basement in your home or smoke damage throughout a commercial building, we will respond and get the resources needed to get the job done and done right. Water and Fire emergencies don't come on regular business hours and that is why we are readily available for your service 24 hours a day, 7 days a week, holidays as well.